National Support that is Flexible, Customer Focused and Tailored to Each Client's Business Requirements

Our engineers provide consistent service levels and are highly responsive to client needs and changing business demands.

Expertise
CorpInfo's engineers and consultants have extensive real-world experience in corporate business environments, proven technical expertise and advanced certifications. Our team members are effective communicators who exhibit the highest level of professionalism and possess strong interpersonal skills.

We are committed to the highest level of customer service as evidenced by the extensive customer service and communication skills training required by each technologist. To foster ongoing excellence in customer service, customer satisfaction measurements are coupled to career advancement.

As a security clearance organization, CorpInfo can provide consultants and engineers with security clearance when dictated by the client's requirements.

Back-office Support
CorpInfo's on-site team is supported by comprehensive technical, operations and executive support. Our engineers have access to specialized senior consultants and operations personnel to ensure that clients receive timely and comprehensive support.

Additional engineers are cross-trained on each client's environment and corporate culture. This ensures that backup personnel are always available to prevent disruption to the services we offer our clients. The backup personnel understand more than just the pertinent technology, but also understand the individual client and their environment.

Each account has a single-point-of-contact to provide oversight and quickly resolve any client concerns. After a staff augmentation project has begun, the client and engineer are interviewed to ensure that expectations are being met. This allows CorpInfo to identify areas of improvement and fine-tune performance.

Collaborative Manufacturer Relationships
In obtaining the highest level of certifications with our key partners, CorpInfo has demonstrated proven expertise, an emphasis on value-added services and a dedication to customer satisfaction. These strategic relationships provide unparalleled access to support and the ability to develop collaborative services. This tight integration gives clients access to the deepest skill sets and the quickest path to problem resolution.

Recruitment, Retention and Training
Given today's volatile labor market, finding and keeping qualified information technology personnel can be a daunting task. CorpInfo has developed a process to recruit and retain the best-qualified technical team.

Our hiring process identifies individuals with outstanding past performance and includes: in-depth interviews, reference checks, technical interviews, drug testing, technical proficiency testing, and background checks. We seek out highly educated and motivated individuals and maintain their motivation through a comprehensive career development path that provides job satisfaction, professional growth and a challenging work environment.

Flexible, Client-Oriented Solutions
CorpInfo is flexible in developing solutions for our clients. Our clients' needs are carefully evaluated to determine the best fit for their environment. The qualifications and skills of each individual are carefully evaluated according to the clients' requirements and corporate culture. Our clients may interview and select the consultants they wish to service their account.

CorpInfo is dedicated to customer satisfaction. If our clients are not completely satisfied, we will attempt to promptly replace the individual with one that better meets our clients' expectations. This further demonstrates our total commitment to providing unparalleled customer service.